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Degraded

Demo/sandbox payment step failures

Nov 27, 2025 at 2:37pm UTC
Affected services
Merchant API (sandbox)

Resolved
Nov 28, 2025 at 10:16am UTC

This issue is now resolved.

Created
Nov 27, 2025 at 2:37pm UTC

We're aware of an issue preventing application completion on our demo/sandbox environment with an "unknown order" error on the payment step.

The issue lies with a third party, however we hope to have this resolved soon.